Case Study

A conveyancing firm — Two Projects, One Partner

The client is a licensed conveyancing firm in Morley, Leeds with around 30 employees. iTVerse has delivered two distinct projects for them, both built within their existing Microsoft 365 environment at no additional licensing cost.

IndustryLegal / Conveyancing
LocationLeeds, Morley
Headcount30 employees
Project 1

Digital Staff & Visitor Arrival System

Replacing a paper sign-in process with a custom PowerApps check-in solution

PowerAppsSharePointOffice 365

The paper-based arrival system was inefficient, non-compliant with fire safety requirements and created a poor experience for visitors. Manual entries were error-prone, the fire register was always out of date, and hosts weren't notified when visitors arrived.

A custom PowerApps application was built and deployed on a reception tablet. Staff and visitors check in digitally, the app time-stamps every entry, automatically updates the fire register, and sends email notifications to the host when a visitor arrives — all within their existing Office 365 environment.

Automated fire register

Always accurate — no manual intervention or discipline required.

Better visitor experience

Professional check-in with instant host notifications and emergency instructions by email.

No additional cost

Built entirely within their existing Office 365 subscription.

Fire safety compliant

Compliance achieved through automation rather than process discipline.

Project 2

Custom Conveyancing Quotation App

Replacing a manual Excel process with an automated PowerApps quote tool inside Microsoft Teams

PowerAppsMicrosoft TeamsOffice 365

Quotes were generated manually in Excel. Inconsistent Land Registry fees and builder-specific charges meant clients regularly received incorrect quotations — putting the firm's reputation at risk and making decision-making harder for buyers.

iTVerse built a custom PowerApps quotation app integrated directly into Microsoft Teams. Staff enter property details — ownership type, price, builder — and the app automatically calculates the correct Land Registry fee and applies the contractually agreed charges. Accurate quotes in seconds, without leaving Teams.

Accurate quotes every time

Automated fee calculation eliminated manual errors and inconsistencies.

Staff time saved

Streamlined process freed the team to focus on higher-value work.

Enhanced client trust

Clients receive accurate, professional quotations quickly.

Cost-effective

Built within their existing Office 365 subscription — zero new licences.

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